news & reviews

Healthy Habits #1 - Consistency in Customer Service

Customer Service is one of Crandall Corporate Dietitians’ Core Values. It is our goal to keep our customers at the forefront of all we do. We start with our Crandall Corporate Dietitians’ mission statement which states: “Crandall Corporate Dietitians’ mission is to deliver unsurpassed service with loyalty and integrity as our cornerstones.”

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Build a Positive Environment by Appreciating and Encouraging Staff

Everyone wants to be appreciated, valued for what they bring to a company.  Too often we look at what is lacking in an employee, instead of bringing out the best in a person.  Words of appreciation that convey ‘you mean something to us and you are valued’ turns the workplace culture into a new environment. 

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National Handwashing Awareness Week

Did you know that there is a simple way to prevent foodborne illness in senior living communities?  Washing your hands is the single most important way to keep food safe for our residents.  By not washing our hands or by not washing hands properly we put residents at risk.   

Staff should wash their hands prior to starting work, after using the restroom, after handling unsanitary items such as trash, if touching face, and when switching tasks. 

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Senior Living Industry Seminar on IDDSI and PDPM

On November 8, 2019, Crandall Corporate Dietitians and SimplyThick LLC held a senior living industry seminar on the International Dysphagia Diet Standardisation Initiative (IDDSI) and Patient Driven Payment Model (PDPM) at the East Valley Institute of Technology in Mesa, AZ.

Over 150 participants varying from Registered Dietitians (RD), Speech Language Pathologists (SLP), Registered Diet Technicians, Certified Dietary Managers, and Senior Living provider operators, clinical, and dining services leaders were in attendance.   

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American Diabetes Month

November is National Diabetes Month with November 14 designated as World Diabetes Day. The purpose this month is to raise awareness of diabetes, how to prevent it, what its complications are, and what care people with the disease need. It is also the opportunity to remove the mystery and affirm that those with this disease can manage it and have a normal life.  

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"The ala Carte Menus system is completely amazing! Not only are our customers VERY satisfied with the choices we are offering but our patients are blown away with the selections and goodness of the food. The program is easy to operate, and after the very short learning curve, a complete delight to use. Adjustments are easy to make, menu planning and resident input for TrayCard is a breeze – even our RD's are happy. Have everything preplanned on the selection sheets to coordinate with their prescribed diet is wonderful. The other menu program we’ve used was advanced, but, nothing like this! Thank you!"

Bakersfield Heart Hospital
Bakersfield, CA
"I recently contacted Crandall with budget questions about my menu. Every time I called for assistance, the person to help me was phenomenal. She made me feel at ease, is thorough, responds promptly, is courteous and is always available to help me. Your program has grown so much. I just love Crandall and am your champion here on the west coast!"

ACC Care Center Skilled Nursing & Rehabilitation
Sacramento, CA
"I recently ran an ad for a dietary manager in which I mentioned that we used the Crandall System and Fine Dining menus. That line is what prompted the person I just hired to answer the ad and it is a great fit!"

Alpine Transitional Rehab Center
Brigham City, UT